Privacy Policy

Effective July 27, 2026

This Privacy Policy explains what personal data CampaignHub collects, why, and how it’s handled. The Service is operated by FOP Kravchuk Volodymyr Mykolaiovych (ФОП Кравчук Володимир Миколайович), a sole proprietor registered in Ukraine (Tax ID / ІПН: 3470508158; place of registration: 31801, Ukraine, Khmelnytska oblast, Khmelnytskyi raion, village Zahirne, Druzhby street, building 68) (“we”, “us”), reachable at volodumur113@gmail.com or +380 96 726 1360. Full company details are also listed in our Terms of Service.

1. Information We Collect

Account data: your email address, password (stored only as a salted hash, never in plain text), and an optional display name and avatar image.

Campaign content: the campaigns, scenes/maps, tokens, and character sheets you create. In-session chat is not persisted — it’s a live transcript only, gone on reload.

Payment data: handled by WayForPay (see below) — we store the resulting subscription status and a recurring-billing token, not your card number.

Technical data: your IP address (used to prevent abuse and enforce rate limits) and authentication cookies (see Cookies below).

2. How We Use Your Information

  • to create and secure your account, and keep you signed in;
  • to operate core features — campaigns, live scenes, chat, dice and combat resolution;
  • to process subscription payments and enforce Free/Pro tier limits;
  • to prevent abuse and enforce rate limits;
  • to communicate with you about your account, when necessary.

We don’t sell your personal data, and we don’t use it for advertising.

3. Cookies

We use two strictly necessary, httpOnly cookies — an access token and a refresh token — to keep you signed in. They aren’t readable by page scripts and aren’t used for tracking or advertising. We don’t currently use any analytics or advertising cookies or trackers.

4. Third-Party Service Providers

We share the minimum data necessary with a small number of providers that help us run the Service:

  • WayForPay — payment processing for Pro subscriptions.
  • Cloudinary — hosting for uploaded images (avatars, campaign assets).
  • Amazon Web Services (AWS) — hosts the application and database.

Each processes data only as needed to provide their service to us, under their own privacy and security terms.

5. Payment Information

Card payments are handled entirely by WayForPay. We never receive or store your full card number. WayForPay’s callback to us includes a masked card reference used only to verify the transaction’s authenticity, plus a recurring-billing token we use to process your next monthly charge — the masked reference itself isn’t retained.

6. Data Retention & Deletion

We keep your data for as long as your account is active. To request deletion of your account and associated personal data, email volodumur113@gmail.com — we’ll process the request within a reasonable time. Note that deleting a campaign you DM also removes the scenes, tokens, and membership records tied to it.

7. Your Rights

Depending on where you live, you may have rights to access, correct, or delete your personal data, or to object to certain uses of it. Contact us at the email above to exercise any of these rights.

8. Data Security

Passwords are hashed, not stored in plain text. Access to the Service requires cryptographically signed tokens, and we rate-limit authentication attempts. No system is perfectly secure, but we take reasonable measures to protect your data.

9. Children's Privacy

CampaignHub isn’t directed at children, and you must be at least 16 years old to create an account. We don’t knowingly collect personal data from anyone younger.

10. International Data Transfer

Our hosting and service providers may process data outside your own country. By using the Service, you understand your data may be transferred to and processed in other countries, including Ukraine and the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we’ll update the effective date above.

12. Contact

Questions about this Policy or your data? Reach us at volodumur113@gmail.com.